Abstract
Sentiment analysis has become a fast-growing, cross-cutting discipline within the field of artificial intelligence, focusing on the interpretation and classification of emotional responses. In a digitally interconnected world, this field plays an important role in improving human–machine interaction. From customer support to virtual personal assistants, particularly in the smart home sector, it enables devices to respond more sensitively and appropriately to users’ moods and preferences. The study focuses on evaluating the performance of two leading sentiment analysis models, VADER and TextBlob, compared to manual labeling in the smart home domain. The results indicate that the VADER model outperformed TextBlob in identifying positive interactions, while TextBlob maintained consistent performance on both positive and negative sentiment, albeit with a slight bias toward classifying comments as negative. We consider this work a starting point in the exploration of sentiment analysis within the smart home context. The model participation of VADER in future solutions could strengthen trust and elevate user satisfaction, optimizing their interaction and opening the door to an era of intuitive and adaptive home assistance.
| Original language | English |
|---|---|
| Title of host publication | Communication and Applied Technologies - Proceedings of ICOMTA 2024 |
| Editors | Daniel Barredo Ibáñez, Eliana Gallardo-Echenique, Hotniar Siringoringo, Nieves Lagares Diez |
| Publisher | Springer Science and Business Media Deutschland GmbH |
| Pages | 3-15 |
| Number of pages | 13 |
| ISBN (Print) | 9789819604258 |
| DOIs | |
| State | Published - 2025 |
| Event | International Conference on Communication and Applied Technologies, ICOMTA 2024 - Lima, Peru Duration: 4 Sep 2024 → 6 Sep 2024 |
Publication series
| Name | Smart Innovation, Systems and Technologies |
|---|---|
| Volume | 427 SIST |
| ISSN (Print) | 2190-3018 |
| ISSN (Electronic) | 2190-3026 |
Conference
| Conference | International Conference on Communication and Applied Technologies, ICOMTA 2024 |
|---|---|
| Country/Territory | Peru |
| City | Lima |
| Period | 4/09/24 → 6/09/24 |
Bibliographical note
Publisher Copyright:© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.
Keywords
- Sentiment analysis
- Smart home
- TextBlob
- VADER
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